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Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! Joined: May 23, Messages: It is not the strength of the computer that is causing the problems Joined: Dec 5, Messages: 32, Doubleclick on the HJTInstall. Click on Install.
It will create a HijackThis icon on the desktop. Once installed, it will launch Hijackthis. Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad. Come back here to this thread and Paste the log in your next reply.
Most of what it finds will be harmless or even required.
Blackmirror , Jun 8, Bump please. Bump, Blackmirror you asked me for a log, please tell me if it is OK.
Now when I surf sometimes I need to press twice on a link for it to start loading, when i press once it shows like it load but no traffic for about 30 sec. Updated Log because it has been some time: Logfile of HijackThis v1.
Joined: Jan 27, Messages: , I've moved you to the the correct forum for Hijack This logs.
Only qualified people can help with these. Please review the very first thread in this section for more information.
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Joined: Mar 19, Messages: 36, Hiya wolfgangam The HijackThis that you have is out of date. Regards eddie. Bump Please Re-open HiJackThis and scan. Check the boxes of all the entries listed below. An icon will be created on your desktop. Double-click that icon to launch the program. If asked to update the program definitions, click " Yes ".
If not, update the definitions before scanning by selecting " Check for Updates ". If you encounter any problems while downloading the updates, manually download and unzip them from here.
Under " Configuration and Preferences ", click the Preferences button. Click the Scanning Control tab. Under Scanner Options make sure the following are checked leave all others unchecked : Close browsers before scanning. Scan for tracking cookies. Terminate memory threats before quarantining. Click the " Close " button to leave the control center screen.
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Back on the main screen, under " Scan for Harmful Software " click Scan your computer. Click " Next " to start the scan.
Please be patient while it scans your computer. After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected.
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Click " OK ". Make sure everything has a checkmark next to it and click " Next ". A notification will appear that " Quarantine and Removal is Complete ". Click " OK " and then click the " Finish " button to return to the main menu. If asked if you want to reboot, click " Yes ". If there are several logs, click the current dated log and press View log. A text file will open in your default text editor. Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program. If an update is found, it will download and install the latest version. Once the program has loaded, select " Perform Quick Scan ", then click Scan. The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results.
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Make sure that everything is checked , and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Hi, The SAS did not created a log but it did not find anything other then cookies Click Exit on the Main menu to close the program. For Technical Support , double-click the e-mail address located at the bottom of each menu.
Close all other windows before proceeding.
Double-click on dss. When it has finished, dss will open two Notepads main. Hi, Here is the first log main. Show Ignored Content. As Seen On. Welcome to Tech Support Guy!
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