- Campbell and Bailyn’s Boston Office: Managing the Reorganization
- Evaluation of the Work of the Group
- Evaluation Of Group Work : Evaluation
- When can we help you?
- Campbell and Bailyn's Boston Office Case Solution Analysis - ortocentr73.ru
- Why trust us?
- group work evaluation essay
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Campbell and Bailyn’s Boston Office: Managing the Reorganization
The changes that your company has implemented have both positive and negative aspects to them. However, if your team members start to believe that their current role has no advancement opportunities, they may leave your company to find a career that provides better opportunities to learn transferable skills and the possibility to advance further in their career. Therefore, this may lead to your company seeing a higher turnover rate. Also, by forcing your clients to deal with more than one person, the personal connection between client and generalist is lost.
Employees are less likely to accept change when there is a lack of communication and they feel excluded from the process Langton According to the cognitive evaluation theory, the increase in working pressure to make higher profits has also shown to be an ineffective method of encouraging employees in the long run.
If your employees continue to be dissatisfied with the new management system this may lead to a continuance commitment or an increased turnover rate.
Alternative 1: Resign of Evaluation System. We advise you to redesign your effectiveness evaluation system by considering both sales volume and feedback in the evaluation.
Financial incentives are still necessary, so that employees are rewarded both intrinsically and extrinsically. We initially thought of offering your employees unlimited vacation days. Therefore, we believe our recommendation of communication and setting team goals would be more beneficial. We recommend that your company should develop a problem-solving group consisting of members from the Key Accounts Team and hold weekly meetings.
Evaluation of the Work of the Group
We believe that this would provide your employees with more opportunities to develop their personal soft skills. The purpose of each meeting would be to increase communication within the company, so all members are well informed of any major decisions. Also, a job rotation system should be implemented with quarterly rotations. We believe that your organization should still have specialized roles since it increases productivity Tucker.
Due to specialization, the process for in-house traders to receive information is now more complicated.
Evaluation Of Group Work : Evaluation
Therefore, your company should utilize conference calls that would include the client and all the members of the KAT team. Currently, the biggest concern is the loss of customers due to specialization. In order for the performance management system to resolve this we suggest increasing lunch visits, dividing the customers amongst the specialists, and integrating customer satisfaction into the performance evaluation.
Through this, close working relationships will be maintained and your company will be able to keep their personal connection with clients which can build trust and loyalty.
Another crucial change needs to be an increase in communication.
When can we help you?
By allowing your employees to provide feedback, it gives your employees a voice and is a good indication of how well the new system is working. The feeling of purpose and meaningfulness to the company are high intrinsic motivators for employees Langton Not only will this improve the overall satisfaction of the employees but studies show this will increase customer contentment and loyalty Langton After a careful analysis, we strongly believe that our recommendations will be highly beneficial for your company.
Not only will they decrease the fears about job specialization, they will also increase communication between employees. We also believe that they will solve the problems that your clients face, especially having to make several calls to receive the information that they need.
Attached to our analysis, we have included an implementation plan that will give you the initial steps of using our recommendations.
The image above is our suggested implementation timeline. We believe that, immediately, you should implement conference calls since it takes very little effort to implement it. Also, by using conference calls, you are also increasing communication immediately.
After one month, we believe you should have set goals for your team and extrinsically reward them for being able to work as a team.
Campbell and Bailyn's Boston Office Case Solution Analysis - ortocentr73.ru
By month 3, we suggest that the problem solving team is implemented and that you begin the quarterly job rotation.
We wanted to introduce the problem solving 3 months in rather than immediately so that you are given an opportunity to communicate the idea to your team members. Rouse, Margaret.
TechTarget, n. Tucker, Kristine. Demand Media, n.
Why trust us?
Your email address will not be published. Dear Mr. Alternatives Alternative 1: Resign of Evaluation System. Alternative 2: Unlimited Vacation Days We initially thought of offering your employees unlimited vacation days. Recommendations and Solutions: Recommendation 1: Problem-Solving Team and Job Rotation We recommend that your company should develop a problem-solving group consisting of members from the Key Accounts Team and hold weekly meetings.
group work evaluation essay
Recommendation 2: Conference Calls Due to specialization, the process for in-house traders to receive information is now more complicated. Recommendation 3: Team Goals and Increasing Communication Currently, the biggest concern is the loss of customers due to specialization. Conclusion After a careful analysis, we strongly believe that our recommendations will be highly beneficial for your company.
Robbins, and Timothy A.
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Judge, eds. Organizational Behaviour: Concepts, Controversies, Applications.
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